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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeffrey Mongold

April 18, 2025

5  out of  5
rating by Jeffrey Mongold
"Katelyn Lindsey was amazing. She made the whole process seem effortless."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Diane Wright

April 10, 2025

5  out of  5
rating by Diane Wright
"Katelyn and Sharon are great."
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Robert Dilbeck

April 9, 2025

5  out of  5
rating by Robert Dilbeck
"I would like to thank the chan chitwood state farm office in greenwood South Carolina. A tree fell and destroyed my shed and carport. A special thanks to Catelyn for all the help. The whole process was very easy and I thank them."
We responded:
"Thank you for taking the time to share your thoughts about our claims service! We’re glad to know you’re satisfied with the service your received from our office and from our claims partners at State Farm. Thank you for your business Mr. Dilbeck!"
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crystal Lewis

March 28, 2025

5  out of  5
rating by crystal Lewis
"Awesome. Sharon was very helpful and got me everything I needed."
We responded:
"Thank you for taking the time to share your thoughts Crystal! We’re glad to know you’re satisfied with the service at our State Farm office. Thank you for your business! "
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Jim Alston

March 27, 2025

5  out of  5
rating by Jim Alston
"Good claims experience. Had agent’s office help. See Katelyn or Sharon for service."
We responded:
"We appreciate your review Jim! We are delighted to know you had a great experience with our State Farm agency . We are always here to help!"
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JEFF WISE

March 20, 2025

5  out of  5
rating by JEFF WISE
"Called me back and resolved the problem. Thanks for your help."
We responded:
"Thank you for your 5-star review! Please let us know if you have any questions or concerns, we're here to help."
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Constance DeVuono

March 11, 2025

5  out of  5
rating by Constance DeVuono
"This is the best insurance agency that I've ever dealt with! Their customer service is so friendly and knowledgeable. They always respond promptly and are dedicated to providing great advise to best answer our questions and always strive meet our needs. Sharon is top notch - I wish I could give more than 5 stars!"
We responded:
"Wow!!! Thank you for your 5-star review Constance! It's been a pleasure serving you and your family over the years. Thank you for placing your trust in us and continuing to do business with my agency. "
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Charles Johnson

March 5, 2025

5  out of  5
rating by Charles Johnson
"Katelyn and Sharon are great, Katelyn helped me get bill cheaper and service was good"
We responded:
"Thank you for your 5-star review Mr. Johnson! My State Farm team and I are happy to be your good neighbor! We love conducting reviews with our policyholders and trying to save them money. "
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Linda Simpson

March 4, 2025

5  out of  5
rating by Linda Simpson
"Great customer service as usual from Sharon, employees with Chan Chitwood, Greenwood, SC."
We responded:
"Thank you for taking the time to share your thoughts Linda! We’re glad to know you’re satisfied with the service at our agency. "
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Joanna Ruiz

September 25, 2024

5  out of  5
rating by Joanna Ruiz
"My husband has been with this office for a few years and he spoke highly of them. I just moved to this office from one in North Carolina and they did not disappoint. Sharon was so kind and helpful, she stayed way past closing time to help us and never rushed us out the door. She explained everything so we could understand clearly and answered all the questions we had. They’re absolutely wonderful!!"
We responded:
"Thank you Joanna for your nice words and review! We welcome you to the Greenwood area and look forward to getting to know you. "
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Charifas El Bubu

September 24, 2024

5  out of  5
rating by Charifas El Bubu
"El día de hoy llegué a esta sucursal de state farm a pedir informes de una póliza de autos, ya que mi hermana me la recomendó y la verdad es que tuve una súper experiencia todos fueron muy amables y hay una chica que habla español fue muy atenta y recibí información completa cumpliendo mis expectativas de lo que andaba buscando para la cobertura del auto la verdad que felicidades a el equipo de state farm, RECOMENDADO AL 100 MUCHAS GRACIAS!! 😊😊😊😊"
We responded:
"Muchas gracias por tus cumplidos! Esperamos construer una buena relacion contigo. Por favor da gracias a tu hermana por recomendarlos, es el mejor cumplido que podemos recibir en nuestra oficina. Nos enfocamos en dar un buen servicio a nuestros clientes y sus familias. Si, temenos a Jackie Moore en nuestra oficina que es bilingue y su idioma natal es Español. Ella vivio en Mexico por 17 años y dice que fue un placer conocerte, poder contester tus preguntas porque sabemos que es algo muy importante para todos nuestros clientes.” "
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Sheilah Cason

September 18, 2024

5  out of  5
rating by Sheilah Cason
"I have had great service with this company. Always friendly staff and so helpful. I ready want to say thank you to Sharon for all her assistance to me with my policies and paperwork."
We responded:
"Thank you Ms. Cason for your review and comments. It has been our pleasure working with you and your mother over the years! We appreciate your business and loyalty to our agency."
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Dee Dee Brown

September 5, 2024

5  out of  5
rating by Dee Dee Brown
"Great service very easy!!"
We responded:
"Thank you Mrs. Brown for the review. We appreciate your long-term loyalty over the years with our agency!"
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Pam Riopel

July 29, 2024

5  out of  5
rating by Pam Riopel
"Thank you for insuring my home & boat🚤🏠 Your office is easily accessible and you’ve always been so helpful answering questions! I tell everyone I know to call you for rates, loans."
We responded:
"Thanks so much for your 5-star review and nice comments Pam. We appreciate your confidence in referring others to us. That's the biggest compliment you can give us. Thank you for your business!"
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Tabatha Mckee

July 26, 2024

1  out of  5
rating by Tabatha Mckee
"I've been a long-time customer of State Farm's and have never had any issues, as far as service is concerned, until I moved to this agent's office. Rates skyrocketed with SF (which I understand is not their fault), but I was never notified of the change in price. They denied us for home insurance when we purchased our home, so I found coverage elsewhere. They then reassessed (without my knowledge) and decided to go ahead and cover us WITHOUT TELLING ME, and this was after we had already found another insurance company for our home. I did not know that they had decided to cover us until I looked at the app and saw the bill. The cancellation of this home insurance (that I did NOT approve) resulted in me having to pay extra. Even though it was not my fault. I recently switched providers, added an extra vehicle, and our bill went down $150 a month. When I called to cancel, I was assured that I was good to go. I thought I'd finally washed my hands of this office until I was charged the payment anyway a day later. Called to figure out what happened and the ball was dropped by their office yet again. Now I have to wait for a check that could take up to two weeks, possibly longer. This is not the first time that they have dropped the ball and left me to deal with the consequences of their poor communication and service. I would not recommend dealing with State Farm or this office."
We responded:
"Tabatha, I appreciate you insuring your home and auto policies with us while you did. As you stated, the entire insurance industry has experienced rate increases over the past two years. Me and my team do not control those rates and the increases you've experienced. I hope you know that there are logistics in the processing systems of any company, especially those dealing with any changes which affect your monthly billing. Anytime you feel there is a billing concern, my office is trained and glad to go over those concerns. In this case, my team made sure that your billing was explained to you and any owed premium was sent back to you. I hope your new company takes care of you and you will be open to having State Farm again in the future. "
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Sarah Lowe

June 10, 2024

5  out of  5
rating by Sarah Lowe
"The team at this office goes above and beyond- caring attitude and efficient responses when needs arise!"
We responded:
"Thank you so much for your 5-star review and compliment. We really do try our best to give remarkable service to all our customers. Thank you for your business!"
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Sierra Harrison

June 7, 2024

5  out of  5
rating by Sierra Harrison
"I'm in the process of switching from Progressive to State Farm and Sharon has been awesome and insanely patient along the way. She also helped me get a lot more bang for my buck!"
We responded:
"Thank you Ms. Harrison for giving us a chance to quote and save you some money. We look forward to serving you."
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Andrew Martin

June 5, 2024

5  out of  5
rating by Andrew Martin
"I’ve been doing business with Katelyn for almost 2 years now and I can truly say she’s been the greatest insurance agent I’ve ever dealt with. Always going above and beyond for me and any new customer I refer. Highly recommended!! 10 out of 10!! 🥳"
We responded:
"Thank you Mr. Martin for your kind words and review. We certainly appreciate your business and hope to serve you for many more years."
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Tracy Sudduth

May 8, 2024

5  out of  5
rating by Tracy Sudduth
"Kyle Brinson is the Best @ Chan Chitwoods State Farm Branch in Greenwood SC.. Thanks a million, pal"
We responded:
"Thank you Tracy for the compliment and 5-star review!"
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Ashley Yandell

March 6, 2024

5  out of  5
rating by Ashley Yandell
"Kyle assisted and was great!"
We responded:
"Thank you Ashley for the compliment about Kyle's service! He likes to help people for sure. "
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Demetrius Lee

March 1, 2024

5  out of  5
rating by Demetrius Lee
"Have been with State Farm a few years now and it has been the best.. Sharon has always been there for any questions or help I needed. Highly recommend"
We responded:
"Thank you Mr. Lee! Biggest compliment you could ever give us is recommending other people to us. We certainly appreciate your business over the years. "
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Linda Sanders

February 23, 2024

5  out of  5
rating by Linda Sanders
"I have been with State Farm itself for over 8 years. Very Friendly and Businesses Oriented. Asked a question and Sharon have never lead me wrong. The Best For Your Time and Money.. Thanks You Sharon!!!!!!!!"
We responded:
"Thank you Linda for being insured with us and letting us serve you! We appreciate the nice words and review. Sharon truly is one of the best in the business!"
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Jackie Mcgowan

February 20, 2024

5  out of  5
rating by Jackie Mcgowan
"If you are in need of a Great Agent please contact one of the best in town. Chad!"
We responded:
"Thank you Jackie for the review! It's been a pleasure getting to know you and your family over the years. "
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Tyler Piontek

February 15, 2024

5  out of  5
rating by Tyler Piontek
"Excellent service. Kyle took care of everything with absolutely no problems. Would recommend to everyone."
We responded:
"Thank you Mr. Piontek for your nice words and review! We truly appreciate your business."
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Kristi Davis

February 8, 2024

5  out of  5
rating by Kristi Davis
"Katelyn is the most awesome agent ever! She goes above and beyond to help her customers. She responds quickly and is very knowledgeable. She is the reason I stay with State Farm. I wouldn't want any other agent but her! I value and appreciate her!"
We responded:
"Thank you Kristi for the nice words and review! We will always try to go above and beyond for our customers. We realize that normal business hours aren't always conducive to every situation and we're happy to meet at your convenience. We appreciate your business and look forward to serving you in the future!"