State Farm® Insurance Agent Chan Chitwood
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
shuntayus brown
March 13, 2026
"Sharon was a great help for me I highly recommend her!"
YUAN-HAO (ymikk)
March 11, 2026
"Sharon’s customer service is very good, and she knows what customers want. If you have any car related insurance, you will not be disappointed to come to State Farm in Greenwood."
steffon martin
March 10, 2026
"Chan Chitwood and his team are fantastic! Super knowledgeable, friendly, and always quick to help with my auto and home insurance needs. Saved me money without cutting coverage. Highly recommend this Greenwood gem!”"
Annie0068
February 27, 2026
"Been with them a couple of years and always been fair with their prices."
Dylan
February 17, 2026
"I worked with Katelyn Lindsey to get home and auto set up. Process was easy and the price was great!"
Zach Haygood
January 23, 2026
"Great place and great people"
" Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future."
Nicholas Ramos
January 8, 2026
"Sharon was amazing in helping me switch my insurance over and getting me a discount on my policy!"
Franchesca
November 26, 2025
"I am really enjoying my experience with Chan Chitwood’s agency. They attend my needs off the bat. Great customer service, thanks!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Allison Allison
November 26, 2025
"I will be finding another agency ASAP. I’ve honestly never been this disappointed in a business. Without going into all the ugly details, i can say for a fact that they made changes to MY CAR in MY NAME without even speaking to me first.They also did this to my daughters car. I didn’t know it was possible/legal to cancel insurance that was ALREADY paid for and it was requested by my X……i was even told “we felt sorry for him” SERIOUSLY????? I thought this was a professional business????? Clearly not! I’ve been with this agency for over 10 years……..and this is the treatment i got because of their “feelings”……DISGUSTING!!"
"Well, you went into the ugly details under the Serenity Stables complaint below, so we'll elaborate exactly what happened. Your "X" was the rightful, legal owner of the POLICY that was cancelled. He has every right to cancel a policy in his name only. We recognized that the family was going through a nasty separation/divorce and you were contacted immediately that a new policy would need to be written. We actually tried to get your "X" to sign over all rights to the policy and simply transfer the policy directly to you. He refused, and you were again contacted immediately. So, we actually attempted to complete a simple ownership transfer directly to YOU and avoid the process of you re-writing another policy. It's a shame when two grown adults can't get along and make things much more difficult than it has to be. Makes it even more difficult when people think we chose one side over the other. WE DON'T choose sides, we try to legally protect all parties involved and do the best we can when given difficult marital situations. What's funny is you updated a former 5-star review written June 2022 which was full of compliments about how professional we'd been for the past 10 years. Somehow all that changed when the dynamics of your home changed. Nothing has changed about our office, and we'll let our 25 years in business stand on their own merits. "
Serenity Stables
November 25, 2025
"This used to be a great place. I can honestly say I have never been so disappointed by the customer service. Unfortunately im going through a break up and they made changes to my policy without confirmation from me as well as telling me they “ felt sorry “ for my x…..disgusting….. I will be looking for a different State Farm agency …. This one is disappointing at best."
"We DO NOT have a business relationship with "Serenity Stables" so shame on you for writing up two separate complaints under the name of Allison Allison. Yes, it's unfortunate when families go through break-ups/divorce because we're dragged into the middle of the family mess. The policy in question was cancelled by the "rightful owner of the policy" on the account. You were contacted immediately by our office that the policy was being cancelled by the rightful owner of the policy, and a new policy would have to be written since your spouse refused to sign a release of credits and transfer the policy directly to you. You were sent a new U&W form by email to complete and return to complete that new application. "
Creola Woodson
November 5, 2025
"Thank you so much Melissa Mooney! You made sure I had everything I needed and more. I appreciate you and statefarm."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our agency. We look forward to serving your insurance needs. "
lance putnam
September 25, 2025
"Mollisa Mooney has provided the up most professional and courteous service out of all the Insurance agents I’ve ever dealt with. I’ve been highly recommending her to all my friends, family and colleagues."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Brian Higdon
September 24, 2025
"Great State Farm branch! They answered all my questions and were very patient with me. Sharon also handled my policy updates quickly! I've been with State Farm since 1995, they're the best!! Thank you!"
"We appreciate your review Mr. Higdon! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Hugo Francisco Garcia
September 23, 2025
"So have to start out by saying the Team at Chan Chitwood office is incredibly helpful and amazing at what they do. Big shout out to the lady’s, Katelynn/ Francesca/ and Melissa amazing customer service. Answered all my questions without any confusion. Highly recommend to anyone looking to start a new policy or thinking about switching over, give the Chan Chitwood office a call."
"Thank you for the kind words and review! We appreciate the chance to earn your business Mr. Garcia and we look forward to continuing to support your insurance needs."
Kate Garland
September 23, 2025
"I had a great experience for every question I had they had the answer. I highly recommend them."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ricky Clark
September 12, 2025
"Katelyn saved me momey on my car insurance and helped me with my app."
"We’re thankful for your feedback and giving us a chance to earn your business Mr. Clark! It’s our pleasure to assist you with your insurance needs and we look forward to serving you. "
Stacy Ouzts
August 27, 2025
"Dropped by to add coverage on a new vehicle we purchased. Franchesca and Katelyn were very friendly and helpful in getting me the best coverage and price available. Multi car discounts with a clean driving record resulted in a lower price than expected. Great experience and would recommend this insurance agency."
"Thank you, Stacy, for your kind remarks and review! We look forward to continuing to support your insurance needs and offer you the very best coverage at affordable prices. Thank you for your business!"
Mike Brown
August 21, 2025
"Went in talked to Sharon about my insurance coverage and made couple updates. She was very helpful and answered my questions. Very pleased. I would recommend them to anyone for your insurance needs. I felt a lot better about my coverage afterwards."
"We’re honored by your positive feedback Mr. Brown! We look forward to continuing to provide you with great service. Thanks for giving us a chance to serve you. "
Karli Andrews
August 8, 2025
"Sharon helped me quick and easy and is so very friendly! Great insurance price and also life insurance I would recommend her everyone!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm agency. If you ever have any questions or need assistance, we’re here to help!"
blueraspberry icepop
August 4, 2025
"Sharon is always so courteous and extremely helpful. She added my husband's vehicle to my policy today and helped me save an extra twenty-four dollars a month on my policy payments."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service and saved some money. Thanks for allowing us an opportunity to review your policies!"
William Oulla
July 30, 2025
"I’ve been using Chan Chittwood 25 + years covering my assets with a Multi line policy and have always had positive experience’s with his friendly and helpful staff"
"It's been a pleasure to serve you over the years Mr. Oulla! I can remember one of my first customer interactions as an agent was with your father. He was a good man! We appreciate your business and loyalty. "
Jean Crawford
July 30, 2025
"Had to have my car towed, turned in my receipt and it was reimbursed promptly. Great service!"
"We appreciate your review and your business over the years Ms. Crawford! We are happy to know you had a great experience with our agency recently and wish you the best on getting that car up and running again."
Bibiano Rojo
July 18, 2025
"Wonderful people and great Service"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. We are here to help!"
Natasha Jackson
July 18, 2025
"Customer service is top tier at Chan everyone was so friendly and helpful I recommend anyone to go get insurance"
"Thank you for taking the time to share your thoughts about our agency Ms. Jackson! We certainly try to go above and beyond for all our customers. We appreciate your business!"
Nancy Morrow
July 8, 2025
"A simple quote online and Sharon contacted me promptly. She was so friendly and explained my policy in detail and was very knowledgeable and professional. I saved so much money by going to State Farm on my auto policy. I sure wish I would have changed to State Farm sooner. Thank you Sharon for your time and for saving me money. I would highly recommend this agency."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Thank you for giving us a chance to earn your business. We look forward to serving you! "